Dear Adventurers,
We heard from some of you that the double rewards event did not work properly earlier this morning, and we managed to find a small configuration error in the system. Thanks to the alerts, the problem had since been fixed at 0922HRS (GMT+7). Here is a list of updates for the event.
The compensation will be credited to our affected players through the in-game mail on 20 July. Thank you for your understanding.
RO:M Operations Team
We heard from some of you that the double rewards event did not work properly earlier this morning, and we managed to find a small configuration error in the system. Thanks to the alerts, the problem had since been fixed at 0922HRS (GMT+7). Here is a list of updates for the event.
- Double Rewards for Mission Board will start tomorrow instead, starting from 20 July 05:00HRS to 26 July 05:00HRS (GMT+7).
- Players who have yet challenged the Endless Tower and Oracle Dungeon may continue to do so from 19 July 0500HRS to 25 July 05:00HRS (GMT+7). For players who are affected by the incident and did not receive double rewards, in-game compensation will be provided to each and every player:
- Endless Tower Compensation
- Affected players: All players who climbed 10 floors or more on 19 July between 0500HRS to 0922HRS (GMT+7)
- Compensation: 3,000,000 Zeny
- Oracle Dungeon Compensation
- Affected players: All players who participated in the Oracle Dungeon on 19 July between 05:00HRS to 0922HRS (GMT+7)
- Compensation: All players who received special materials (Oracle Dust, Oracle Crystal, Gram Dust, Nolan Card) from the Oracle Dungeon will receive an additional 1x materials
- Endless Tower Compensation
The compensation will be credited to our affected players through the in-game mail on 20 July. Thank you for your understanding.
RO:M Operations Team