Bought premium from recharge store but didnt get offline battle certificate.

[bushranger23]

Hi!
Bought a premium from the recharge store but I did not get an offline battle certificate for ID 5023020221 under Memory of Faith Server this 03/28/2022.

Already created a ticket under the support and got this AMAZING reply from customer service. Please assist Admins!

[RaijinMark]

Happened to me also.
Server: Eternal Love
ID: 4302018748
Bought this 03/28/22 also

[bushranger23]

RaijinMark I hope other affected people gather for this. They really should take action for this and the online support they have.