Bug in a Luoyang quest

[Mayla]

The quuest sais- negotiate with vivian. But she is not there.. can you help?

[Dasaneeee]

Hello Mayla!
Dasaneeee understands that this issue is regarding a missing NPC ya?
Are you able to help Dasaneeee send in an in-game support ticket with the following information?

1. Character ID
2. Character IGN
3. Server
4. Quest Name
5. Missing NPC Name
6. Attach the above screenshot

Thank you so much!
Good day!