TOP UP issue

[lado123]

I Purchased Big Cat XL today, September 27, 2023 around 4AM-5AM. Still didn't receive my BCC.
I contacted in game support, they told me to contact payment channel's customer service for assistance.
Here is my In game details
ID: 5024793650
Server: Valhalla Glory
Payment Method: Paypal
Transaction ID: 67E061226K668624S