how come my account got banned?

[megumI7]

hello dev i played rom almost 1month then my SH just got banned didnt enjoy my prems that i buy at recharge i only use it in 1 day plss explain
by:megumI 4325735232

[AutumnHime]

Try appealing to the in game support. Update us on the progress.

[megumI7]

sir when i can use my account?

[megumI7]

i already use appeal sir but still same 2031 i can use the account please help me

[AutumnHime]

😅😅😅 i am not sure how i can help you more other than asking you to send appeal in game.