Item deposit bug

[Liofa]

So i got the Fire frost symphony wing from the Eddga red packet chest and i did the deposit and its not showing in to my costume neither the deposit attributes. So basically the wing is not there . Please help!

[Minstral]

Hi Liofa, could u send us a ticket through in-game via [More] > [Settings] > [Fourth Tab] > [Support] with the following information:

1. Character ID:
2. Server:
3. Item Name :
4. Short description issue encountered:

PS: We may require additional information to verify and further investigate this issue.