Bought premy, get my premy in mail but not the ticket to offline farm

[T0X1T13]

didnt get my offline ticket in mail
HELP

[Dasaneeee]

Hi there!
Have you already sent in a ticket regarding this via our in-game support?
Do drop us a ticket with the following information:

1. Server
2. Character ID
3. Google/Paypal/App Store receipt of this item

Our support team will assist you from there!
Do let me know if you do not know how to access the support section in-game~
Good day😊