[Sanguine]

Having the same issue on my account. I switched over from Flames to Slayer and now I can't switch to any other class (I've unlocked all).

[Sp1TFire]

Good Day, I just want to report this bug happened about a week ago (March 25,2021) and still no fix response about this with my 3 tickets in Help Center.
I just purchased Bard class with 88 bcc in this episode and switch to my Lightbringer and just finished singra quest and switched to Bard class and ended up being stuck on 1st job archer.
With this bug I lost the following:
-Stat points
-Auto Attack
-Skill slots
-All multijobs
-Ymir bug (cant switch maybe due to I "lost" all my multis)
-Aesir

Video Link: https://youtu.be/Tl_-BvrF0TY

Please see attached images

[Dasaneeee]

Hello peeps!
Dasaneeee would like to seek your help to drop us a ticket on your issue if you have not!
Rest assured your tickets have been taken note of, as many players are affected do allow devs more time to investigate the above-mentioned issues
Thank you for your patience and understanding🙁

[Sp1TFire]

Is there a compensation for this? It is almost two weeks (March 25) and I can't to anything much with my main character.

[FafaNoGaming]

I encountered same issue but mine lost all skillpoints of Lordknight, im stuck on Knight JOB but my Level and class is in Lord knight

[Twinkle]

Twinkle is here to support too! <3
For multi-job, skill points missing and Gold medal and contribution issues, kindly create an in-game ticket so that we can follow up directly with you. =)
To send a ticket in-game, you may enter it via > settings > CS (Last tab on the right) > Support
Do remember to include your character id, ign, description of the issue and screenshots/video. Our support team will be ready to assist you.

[Sp1TFire]

Created In-game tickets and still no appropriate action.. It is almost 2 weeks (March 25) and I can't to anything much with my main character. I have a complete description,screenshots and video

[Twinkle]

The team is still in the midst of fixing it. =(
Rest assured that the team is working hard on it to help you and all other players resolve this issue. <3<3<3

[Sp1TFire]

any update regarding the bugfix?

[mxcauilan]

any update on bug fix its been almost two weeks if im not mistaken

[Pshone]

This issue has been running for a month now and mine has not even completely resolved. It just gets worse that I keep on receiving "we are following up our support team" kind of responses and see no progress at all. The worst part is you keep on releasing new patches and updates, which makes us feel that our issues are being ignored (I believe my ticket is still "pending for investigation" according to your support). If you appreciate our "patience and understanding", then appreciate the time, effort and money that we put into this game. Send us a DETAILED RESPONSE and FIX THE ISSUE.

[Dasaneeee]

Hello fellas~
Devs have provided some updates regarding the above-mentioned issues on this post-https://sea.ragnaroketernallove.com/news/knownbugs1904

Summary:
The skill points issue has been resolved, please switch between jobs to trigger the fix using the YMIR book or multi-job page.
However, the job change issue still requires work on a case-by-case basis. And due to the mass volume of tickets, it may take a longer time for your case to be resolved.
Dasaneeee understands that it can be frustrating,
Dasaneeee still hope for your kind understanding and patience TwT

[Sp1TFire]

As of now, my account has been restored/fixed for the multijob issue though I noticed that my bard/clown class can't use any skills or auto attack in the auto skill slot.. Character is just standing when trying to target a mob. I already filed a ticket with it

[Dasaneeee]

Sp1TFire
Can you try re-equipping your skill back onto the auto-skill slot?

[Sp1TFire]

I think it has been fixed, When I tried to switch to bard/clown at this time no any skills were placed at the auto skill slot. Will observe in the following days.

[Maxsmus]

My DA is missing a whole lot of skill point, still stuck with Royal Guard skill. I've sent a ticket and had a follow up but no respond further. Really really appreciate the help please..